Delete your account
You can delete your Humos account and your health record at any time, from inside the app. You do not need to email us, and you do not need an active subscription to do it.
How to delete it
- Open Humos and go to Settings.
- Scroll to Delete account.
- Confirm. The deletion runs immediately.
The same option is available in the iOS app and on the web at app.joinhumos.com. If you cannot reach your account, email support@joinhumos.com from the address on the account and we will process it for you.
What gets deleted
Deletion is immediate and permanent. There is no recovery window, and we cannot restore a deleted account. Removed:
- Your person model — the structural, functional, behavioral, environmental and aspirational picture of you
- Every daily plan and timeline item, logged or not
- All wearable and device data synced to your account
- Your experiments and their logs
- Your protocols, including supplement, medication, peptide and GLP-1 records
- Your preferences, settings, and consent records
- Your login credentials and authentication record
What is retained, and why
One record survives deletion, deliberately: the audit log of access to health information. It records that an access or change occurred, by whom and when — it does not contain your health data, and it cannot be used to reconstruct your record. Retaining it is the point of an audit trail; a log that can be erased by the person it logs is not an audit trail. We may also retain billing and transaction records where law requires.
Connected services
Deleting your Humos account stops us from accessing your connected sources, but it does not delete your data at those services. Your wearable provider, Apple Health, and Google Calendar each keep their own copy under their own policies. To remove data there, use their controls directly — for Google, at myaccount.google.com/permissions.
Subscriptions
If you subscribed through the App Store, deleting your account does not cancel the subscription — Apple manages that billing relationship. Cancel it in your Apple Account subscription settings first, otherwise it will keep renewing.
Questions
Anything unclear, or a deletion that did not complete: privacy@joinhumos.com. See also our Privacy Policy.